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Terms & Conditions

DISCLAIMER

The information contained in this website is for general information purposes only. The information is provided by https://rafiky.net (“Rafiky LTD.” or “we”).

Rafiky is a flexible, scalable and premium cloud interpreting platform for any kind of event, conferences or meeting.

You understand and agree that we (a) do not guarantee the accuracy, completeness, validity, or timeliness of information listed by us or any third parties; and (b) shall not be responsible for any materials posted by us or any third party. You shall use your own judgment, caution, and common sense in evaluating any prospective methods or offers and any information provided by us or any third party.

Further, we shall not be liable for direct, indirect consequential or any other form of loss or damage that may be suffered by a user through the use of the www.rafiky.net Website including loss of data or information or any kind of financial or physical loss or damage.

We shall not be responsible for any loss of data, property, stock while using our service.

We are not responsible to you for:

  • any reliance that you may place on any material or commentary posted on our website. Please note that nothing contained in our website or the material published on it is intended to amount to advice on which you should rely; or
  • any losses you suffer because the information you put into our website is inaccurate or incomplete; or
  • any losses you suffer because you cannot use our website at any time; or
  • any errors in or omissions from our website; or
  • any unauthorised access or loss of personal information that is beyond our control. 

General:

The website, its content and service are provided on an “as is” and “as available” basis without any warranties of any kind, including that the website will operate error-free or that the website, its servers, its content or its service are free of computer viruses or similar contamination or destructive features. Although we seek to maintain safe, secure, accurate, and well-functioning services, we cannot guarantee the continuous operation of or access to our services, and there may at times be inadvertent technical or factual errors or inaccuracies. 

  1. No warranties.

We specifically (but without limitation) disclaim

  1. Any implied warranties of merchantability, fitness for a particular purpose, quiet enjoyment, or non-infringement; and
  2. Any warranties arising out of course-of-dealing, usage, or trade. You assume all risk for any/all damages that may result from your use of or access to the services. We shall not be responsible for the loss of, damage to, or unavailability of any information you have made available through the services, and you are solely responsible for ensuring that you have backup copies of any information you have made available through the services. 
  1. No guarantee of accuracy.

We do not guarantee the accuracy of, and disclaims all liability for, any errors or other inaccuracies in the information, content, recommendations, and materials made available through the services. 

  1. No warranties regarding third parties. We make no representations, warranties, or guarantees, express or implied, regarding any third party service or advice provided by a third party. 

Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

If you require any more information or have any questions about our site’s disclaimer, please feel free to contact us by email at info@rafiky.net.

 

TERMS AND CONDITIONS
This Agreement was last revised on April 20th, 2020.
Contents
TERMS AND CONDITIONS
I. INTRODUCTION
II. DEFINITIONS
III. INTERPRETATION
IV. INTRODUCTION AND SCOPE
V. SERVICES
VI. MODIFICATIONS TO THE SERVICE
VII. REGISTRATION
VIII. USER SUBMISSION
IX. GRANT OF LICENSE
X. PAYMENT
XI. SUSPENSION OF SERVICE
XII. GENERAL CONDITIONS
XIII. LIMITED GUARANTEE
XIV. GEOGRAPHIC RESTRICTION
XV. USER RESPONSIBILITIES
XVI. EXCLUSION OF LIABILITY
XVII. NO RESPONSIBILITY
XVIII. THIRD PARTY LINKS
XIX. PERSONAL INFORMATION AND PRIVACY POLICY
XX. ERRORS, INACCURACIES AND OMISSIONS
XXI. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
XXII. COPYRIGHT AND TRADEMARK
XXIII. INDEMNIFICATION
XXIV. MISCELLANEOUS 

I. INTRODUCTION
www.rafiky.net (“we,” “us,” or “our”) welcomes you.
We offer you access to our product and services through our “Website” (defined below) subject to the following Terms of Service, which may be updated by us from time to time with or without notice to you. By accessing and using this Website, you acknowledge that you have read, understood and agree to be lawfully bound by these terms and conditions and our Privacy Policy, which are hereby incorporated by reference (collectively, this “Agreement”). In case you do not agree with any of these terms, then please do not use the Website.

II. DEFINITIONS
• “Agreement” denotes to this Terms and Conditions and the Privacy Policy and other documents provided to you by the Website;
• “Service” or “Services” is a reference to any service defined below, which we may supply and which you may request via our Website;
• “User”, “You” and “your” denotes the person who is accessing for taking any service from us. User shall include the company, partnership, sole trader, person, body corporate or association taking services of this Website;
• “We”, “us”, “our” and “Company” are references to Rafiky Ltd,;
• ”Website” shall mean and include “https://rafiky.net, and any successor Website of the Company or any of its affiliates;
• “Customer Content”: means any sound, videos, graphic presentations (text, graphics, images, documents (physical or electronic) or data made available by you to us for the purposes of us delivering the Services to you.
• “Quotation”: The price for the Services will be set out in a quotation (“Quotation”). Any Quotation that we may give you will only be valid for 15 calendar days from the date that we issue the Quotation to you, unless we notify you otherwise.
• “User Account” shall mean an electronic account opened for the user for availing various services offered in the website;

III. INTERPRETATION
• Words used herein regardless of the number and gender specifically used, shall be deemed and construed to include any other number, singular or plural, and any other gender, masculine, feminine or neuter, as the context requires.
• Reference to any statute, ordinance or other law includes all regulations and other instruments and all consolidations, amendments, re-enactments or replacements for the time being in force.
• All headings, bold typing and italics (if any) have been inserted for convenience of reference only and do not define limit or affect the meaning or interpretation of the terms of this Agreement.

IV. INTRODUCTION AND SCOPE
• Acceptance. By using the Website in any manner, you are bound by these Terms and Conditions, as well as the terms of the Agreement identified above. In case you do not accept the terms, then please do not use the Website. If you are accepting these Terms on behalf of a Company, organization, government, or other legal entity, you hereby represent and warrant that (a) you are legally authorized to do so, (b) the entity agrees to be legally bound by the Terms, and (c) neither you nor the entity is barred from using the Services or accepting the Terms under the laws of the applicable jurisdiction.
• Scope. These Terms govern your use of the Website and the Services. Except as otherwise specified, these Terms do not apply to Third-Party Products or Services, which are governed by their own terms of service.

• Eligibility: Certain Service of the Website is not available to users under the age of 13 or to any users suspended or removed from the system by us for any reason.

• Electronic Communication: When you use this Website or send e-mails and other electronic communications from your desktop or mobile device to us, you are communicating with us electronically. By sending, you agree to receive a reply communications from us electronically in the same format and you can keep copies of these communications for your records.

V. SERVICES
Rafiky is a flexible, scalable and premium cloud interpreting platform for any kind of event, conferences or meeting.
Through Rafiky’s platform, interpreters can work from anywhere, removing the need for event organizers to hire and deploy specialized hardware, interpreting booths or pay for interpreters’ travel and accommodation expenses.
Event attendees can enjoy conference-level interpreting by listening to the language of their choice in crystal-clear audio through the Rafiky app or through radio headsets.

VI. MODIFICATIONS TO THE SERVICE
We reserve the right, in our discretion, to change, modify, add to, or remove portions of the Terms (collectively, “Changes”), at any time. We may notify you of Changes by sending an email to the address identified in your Account or by posting a revised version of the Terms incorporating the Changes to its Website.

VII. REGISTRATION
For accessing the website and using certain Resources, you may be required to provide specific information and to create a user ID and password to establish an account.
You accept that the details you provide in relation to establishing an account is correct and that you will keep your details up-to-date. You are responsible for the security of all of your user names, passwords and registration information (such as unique account identifiers or historical billing information), and you are solely responsible for any use (authorized or not) of your accounts. You agree to notify us immediately about any unauthorized activity regarding any of your accounts or other breaches of security. We may at our discretion suspend or terminate any of your user names and passwords at any time with or without notice.

VIII. USER SUBMISSION
A. Content Responsibility.
When you use this website, you agree to adhere to the content guidelines listed in our terms of services and privacy policies. You are solely responsible for the content submitted by you. You represent that you have required permission to use the content.
Please do not use content that:
• contains ill-mannered, profane, abusive, racist or hateful language or expressions, text, photographs or illustrations that are pornographic or in poor taste, inflammatory attacks of a personal, racial or religious nature
• is defamatory, threatening, disparaging, grossly inflammatory, false, misleading, fraudulent, inaccurate, unfair, contains gross exaggeration or unsubstantiated claims
• violates the privacy rights of any third party, is unreasonably harmful or offensive to any individual or community
• discriminates on the grounds of race, religion, national origin, gender, age, marital status, sexual orientation or disability, or refers to such matters in any manner prohibited by law
• violates or inappropriately encourages the violation of any municipal, state, federal or international law, rule, regulation or ordinance
• sends repeated messages related to another user and/or makes derogatory or offensive comments about another individual or repeats prior posting of the same message under multiple emails or subjects
• Information or data which are unlawfully obtained
Any submitted content may be refused. If repeated violations occur, we reserve the right to cancel user access to our services without advanced notice.

IX. GRANT OF LICENSE
• Subject to the terms and conditions of this Agreement we hereby grant you a non-exclusive, non-transferable, revocable license to use the Service as per the Terms of this agreement.
• Nothing in this Agreement shall be considered as a grant of title or ownership in the Service to the user.

X. PAYMENT
• All the purchases from this website shall be governed by our terms and conditions.
• When you order Services from us or contact us about the supply of Services then we will issue you with a Quotation (as defined above). Any Quotation shall not be final or binding on you or us until you and we agree the scope and price of the Services at which point the Quotation shall be deemed to form part of the Order.
• Payment mode shall be:
o Online: Credit Cards and Debit cards;
o PayPal
• Our acceptance of your Order will take place when you accept the Quotation and we let you know that we are able to supply you with the Services, at which point a Contract will come into existence between you and us. Please allow approximately three (3) working days for us to confirm your Order.
• At the time ordering, while providing your details it is your duty to be careful and warrant that the information provided are true and accurate.
• If we are unable to accept Your Order, We will inform you of this and will not charge you for the Services.
• We will assign an Order number to Your Order and will tell you what it is when we accept Your Order. It will help us if you can tell us the Order number whenever you contact us about Your Order.
• We may refuse or be unable to process your order if:
 Your card or Paypal account does not give authorization for the payment of purchase price.
• You do not meet the eligibility to order criteria set out above.
• You must pay for the Services when we deliver them to you or as specified in the Quote. (whichever is earlier). If You do not make any payment to Us by the due date We may charge interest to You on the overdue amount at the rate of four percent (4%) a year above the base lending rate of the Royal Bank of Scotland plc from time to time. This interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. You must pay us interest together with any overdue amount.
• If You think an invoice is wrong please contact Us no later than three (3) calendar days from the date that We issue Our invoice to You to let Us know. You will not have to pay any interest until the dispute is resolved. Once the dispute is resolved We will charge You interest on correctly invoiced sums from the original due date.
• To cancel the order users can contact us by email info@rafiky.net.
• All refund shall be applicable as per the refund policy.
• We take user feedback very seriously and use it to constantly improve our products and quality of service.

XI. SUSPENSION OF SERVICE
We may suspend the delivery/supply of Services to You. We may have to suspend the supply of the Services because:
(a) We have to deal with technical problems or make minor technical changes;
(b) update the Services to reflect changes in relevant laws and regulatory requirements; or
(c) make changes to the Services as requested by You or notified by Us to You.
We will contact you in advance to tell you that we will be suspending supply of the Services, unless the problem is urgent or an emergency. If we have to suspend the supply of Services for longer than one (1) month we will adjust the price so that you do not pay for Services while they are suspended. You may contact us to end the agreement for the supply of Services if we suspend it, or tell you We are going to suspend it, in each case for a period of more than one (1) month and We will refund any sums You have paid in advance for the Services in respect of the period after You end the agreement. If we have provided you with some of the Services then we will refund to you an amount proportionate to the balance of the remaining Services.
We may also suspend supply of the Services if you do not pay. If you do not pay us for the Services when you are supposed to and you still do not make payment within two (2) calendar days of Us reminding you that payment is due, We may suspend supply of the Services until You have paid us the outstanding amounts. We will contact you to tell you that we are suspending supply of the Services. We will not suspend the Services where you dispute the unpaid invoice. We will not charge you for the Services during the period for which they are suspended. As well as suspending the Services We can also charge you interest on your overdue payments.
We are not responsible for delays outside our control. If our delivery of the Services is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the Contract and receive a refund for any Services You have paid for but not received.

XII. GENERAL CONDITIONS
• We do not guarantee the accuracy, completeness, validity, or timeliness of information listed by us.
• We make material changes to these terms and conditions from time to time, we may notify you either by prominently posting a notice of such changes or via email communication.
• The website is licensed to you on a limited, non-exclusive, non-transferrable, non-sub-licensable basis, solely to be used in connection with the Service for your private, personal, non-resalable use, subject to all the terms and conditions of this Agreement as they are applicable to the Service.
• In the event of any failure of the website to conform to any applicable warranty, including those implied by law, you may notify us of such failure; upon notification, our sole warranty obligation to you will be to refund to you the purchase price, if any, of the Website.
• We under no obligation and shall not be liable to review such data for accuracy, acceptability or potential liability.

XIII. LIMITED GUARANTEE
By this Website:
• We provide an opportunity for you to avail the offered Services from our Website.
• We do not provide any warranty or guarantee that the Service descriptions are accurate, complete, reliable, current, or error-free. If a Services offered by the Website is not as described, your sole remedy is to intimate us about Services for taking further action.

XIV. GEOGRAPHIC RESTRICTION
We reserve the right, but not the obligation, to limit the usage or supply of any service to any person, geographic region or jurisdiction. We may use this right as per the necessity. We reserve the right to suspend any Service at any time. Any offer to provide any Service made on this Website is invalid where banned.

XV. USER RESPONSIBILITIES
• You shall use the Service and Website for a lawful purpose and comply with all the applicable laws while using the Website;
• You shall not use or access the Website for collecting any market research for some competing business;
• You shall not misrepresent or personate any person or entity for any false or illegal purpose;
• You shall not use any virus, hacking tool for interfering in the operation of the Website or data and files of the Website;
• You will not use any device, scraper or any automated thing to access the Website for any means without taking permission.
• You will inform us about anything is inappropriate or you can inform us if you find something illegal;
• You will not interfere with or try to interrupt the proper operation of the Website through the use of any virus, device, information collection or transmission mechanism, software or routine, or access or try to gain access to any data, files, or passwords connected to the Website through hacking, password or data mining, or any other means;
• You will not cover, obscure, block, or in any way interfere with any advertisements and/or safety features (e.g., report abuse button) on the Website;
• You will not take any action that levies or may levy (in our sole decision) an unreasonable or unreasonably big load on our technical arrangement; and
• You will let us know about unsuitable content of which you become aware. If you discover something that infringes any law, please let us know, and we’ll review it.
We reserve the right, in our sole and absolute discretion, to deny you access to the Website or any service, or any portion of the Website or service, without notice, and to remove any content.

XVI. EXCLUSION OF LIABILITY
We shall not be responsible for any loss of data, property, stock while using our service.
You understand and agree that we (a) do not guarantee the accuracy, completeness, validity, or timeliness of information listed by us or any third parties; and (b) shall not be responsible for any materials posted by us or any third party. You shall use your own judgment, caution, and common sense in evaluating any prospective methods or offers and any information provided by us or any third party.
Further, we shall not be liable for direct, indirect consequential or any other form of loss or damage that may be suffered by a user through the use of the www.rafiky.net Website including loss of data or information or any kind of financial or physical loss or damage.
In no event shall Rafiky Ltd,, nor its Owner, directors, employees, partners, agents, suppliers, or affiliates, be accountable for any indirect, incidental, special, eventful or exemplary costs, including without limitation, loss of proceeds, figures, usage, goodwill, or other intangible losses, consequential from (i) your use or access of or failure to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content attained from the Service; and (iv) unlawful access, use or alteration of your transmissions or content, whether or not based on guarantee, agreement, domestic wrong (including carelessness) or any other lawful concept, whether or not we’ve been aware of the possibility of such damage, and even if a cure set forth herein is originated to have futile of its important purpose.

XVII. NO RESPONSIBILITY
We are not responsible to you for:
● any reliance that you may place on any material or commentary posted on our website. Please note that nothing contained in our website or the material published on it is intended to amount to advice on which you should rely; or
● any losses you suffer because the information you put into our website is inaccurate or incomplete; or
● any losses you suffer because you cannot use our website at any time; or
● any errors in or omissions from our website; or
● any losses you may suffer by relying on any commentary, postings or reviews (of our services or that of our partners) on our website; or
● any unauthorised access or loss of personal information that is beyond our control.

XVIII. THIRD PARTY LINKS
The Website may comprise links to external or third-party Websites (“External Sites”). These links are provided exclusively as ease to you and not as an authorization by us of the content on such External Sites. The content of such External Sites is created and used by others. You can communicate the site administrator for those External Sites. We are not accountable for the content provided in the link of any External Sites and do not provide any representations about the content or correctness of the information on such External Sites. You should take safety measures when you are downloading files from all these Websites to safeguards your computer from viruses and other critical programs. If you agree to access linked External Sites, you do so at your own risk.

XIX. PERSONAL INFORMATION AND PRIVACY POLICY
By accessing or using this Website, you approve us to use, store or otherwise process your personal information as per our Privacy Policy.

XX. ERRORS, INACCURACIES AND OMISSIONS
Every effort has been taken to ensure that the information offered on this Website is accurate and error-free. We apologize for any errors or omissions that may have occurred. We cannot give you any warranty that usage of the Website will be error-free or fit for purpose, timely, that defects will be amended, or that the site or the server that makes it available are free of viruses or bugs or signifies the full functionality, accuracy, reliability of the Website and we do not make any warranty whatsoever, whether express or implied, relating to fitness for purpose, or accuracy.

XXI. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
THE WEBSITE AND THE SERVICE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES OF ANY KIND, INCLUDING THAT THE WEBSITE WILL OPERATE ERROR-FREE OR THAT THE WEBSITE, ITS SERVERS OR ITS CONTENT OR SERVICE ARE FREE OF COMPUTER VIRUSES OR SIMILAR CONTAMINATION OR DESTRUCTIVE FEATURES.

WE DISCLAIM ALL LICENSES OR WARRANTIES, INCLUDING, BUT NOT LIMITED TO, LICENSES OR WARRANTIES OF TITLE, MERCHANTABILITY, NON-VIOLATION OF THIRD PARTIES’ RIGHTS, AND FITNESS FOR PARTICULAR PURPOSE AND ANY WARRANTIES ARISING FROM A MATTER OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE. IN RELATION WITH ANY WARRANTY, CONTRACT, OR COMMON LAW TORT CLAIMS: (I) WE SHALL NOT BE LIABLE FOR ANY UNINTENDED, INCIDENTAL, OR SUBSTANTIAL DAMAGES, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS STOPPAGE RESULTING FROM THE USE OR INABILITY TO ACCESS AND USE THE WEBSITE OR THE CONTENT, EVEN IF WE HAVE BEEN RECOMMENDED OF THE POSSIBILITY OF SUCH DAMAGES.
THE WEBSITE MAY COMPRISE TECHNICAL INCORRECTNESS OR TYPOGRAPHICAL ERRORS OR OMISSIONS. UNLESS REQUIRED BY APPLICABLE LAWS, WE ARE NOT ACCOUNTABLE FOR ANY SUCH TYPOGRAPHICAL, TECHNICAL, OR PRICING ERRORS RECORDED ON THE WEBSITE. THE WEBSITE MAY CONTAIN INFORMATION ON CERTAIN SERVICES, NOT ALL OF WHICH ARE AVAILABLE IN EVERY LOCATION. A REFERENCE TO A SERVICE ON THE WEBSITES DOES NOT SUGGEST THAT SUCH SERVICE IS OR WILL BE ACCESSIBLE IN YOUR LOCATION. WE RESERVE THE RIGHT TO DO CHANGES, CORRECTIONS, AND/OR IMPROVEMENTS TO THE WEBSITE AT ANY TIME WITHOUT NOTICE.

XXII. COPYRIGHT AND TRADEMARK
The Website contains material, such as software, text, graphics, images, designs, sound recordings, audiovisual works, and other the material provided by or on behalf of us (collectively referred to as the “Content”). The Content may be possessed by us or third parties. Unauthorized use of the Content may infringe copyright, trademark, and other laws. You have no rights in or to the Content, and you will not take the Content except as allowed under this Agreement. No other use is allowed without prior written consent from us. You must recollect all copyright and other proprietary notices contained in the original Content on any copy you make of the Content. You may not transfer, provide license or sub-license, sell, or modify the Content or reproduce, display, publicly perform, make a derivative version of, distribute, or otherwise use the Content in any way for any public or commercial purpose. The use or posting of the Content on any other Website or in a networked computer environment for any purpose is expressly prohibited.
If you infringe any part of this Agreement, your permission to access and/or use the Content and the Website automatically terminates and you must immediately destroy any copies you have made of the Content.
Our trademarks, service marks, and logos used and displayed on the Website are registered and unregistered trademarks or service marks of us. Other company, product, and service names located on the Website may be trademarks or service marks owned by others (the “Third-Party Trademarks,” and, collectively with us, the “Trademarks”). Nothing on the Website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use the Trademarks, without our prior written permission specific for each such use. None of the Content may be retransmitted without our express, written consent for each and every instance.

XXIII. INDEMNIFICATION
You agree to defend, indemnify, and hold us and our officers, directors, employees, successors, licensees, and assigns harmless from and against any claims, actions, or demands, including, without limitation, reasonable legal and accounting fees, arising or resulting from your breach of this Agreement or your misuse of the Content or the Website. We shall provide notice to you of any such claim, suit, or proceeding and shall assist you, at your expense, in defending any such claim, suit, or proceeding. We reserve the right, at your expense, to assume the exclusive defense and control of any matter that is subject to indemnification under this section. In such case, you agree to cooperate with any reasonable requests assisting our defense of such matter.

XXIV. MISCELLANEOUS
SEVERABILITY
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect and enforceable.
TERMINATION
Term. The Services will be provided to you can be cancelled or terminated by us. We may terminate these Services at any time, with or without cause, upon written notice. We will have no liability to you or any third party because of such termination. Termination of these Terms will terminate all of your Services subscriptions.
Effect of Termination. Upon termination of these Terms for any reason, or cancellation or expiration of your Services: (a) We will cease providing the Services; (b) you will not be entitled to any refunds or usage fees, or any other fees, pro-rata or otherwise; (c) any fees you owe to us will immediately become due and payable in full, and (d) we may delete your archived data within 30 days. All sections of the Terms that expressly provide for survival, or by their nature should survive, will survive termination of the Terms, including, without limitation, indemnification, warranty disclaimers, and limitations of liability.
ENTIRE AGREEMENT
This Agreement constitutes the entire agreement between the parties hereto with respect to the subject matter contained in this Agreement.

GOVERNING LAW AND JUDICIAL RECOURSE
The terms herein will be governed by and construed in accordance with Law of England and Wales without giving effect to any principles or conflicts of law. The Courts of England and Wales shall have exclusive jurisdiction over any dispute arising from the use of the Website.
FORCE MAJEURE
We will have no liability to you, your users, or any third party for any failure us to perform its obligations under these Terms in the event that such non-performance arises as a result of the occurrence of an event beyond the reasonable control of us, including, without limitation, an act of war or terrorism, natural disaster, failure of electricity supply, riot, civil disorder, or civil commotion or other force majeure event.
ASSIGNMENT
The Company shall have the right to assign/transfer this agreement to any third party including its holding company, subsidiaries, affiliates, associates and group companies, without any consent of the User.
CONTACT INFORMATION
If you have any questions about these Terms, please contact us at info@rafiky.net.

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